Contact Dr Shea Body Butter

Get in touch with Dr Shea today

Would you like to contact DR SHEA or do you have specific questions? Please take a look at our Frequently Asked Questions below or use our contact form to get in touch with us.

Enquires are answered within 24 hours.

FAQs

When you place an order you will get a confirmation email (please note this can take up to 1 working day so don’t panic!)

You will get a dispatch email when the item has been dispatched and on it’s way to you. There is a “tracking reference” link on the despatch email which you can use to track your order on our tracking’s tracking page.

If you are looking for an update on your order, you can find your tracking numbers in the dispatch email.

Dr Shea currently uses Royal Mail and MyHermes. You can choose between Standard or Express.

Standard delivery takes 3 – 5 working days to be delivered. Express Delivery is available if placed before 2 pm. If placed after this time the order will be delivered within 2 working days.

Shea butter is a seed fat that comes from the shea tree. The shea tree is found in East and West Tropical Africa. The shea butter comes from two oily kernels within the shea tree seed. After the kernel is removed from the seed, it is ground into a powder and boiled in water.

A fair trade certificate does not always insure fair trade. I personally visit Ghana and meet the women that pick our Shea nuts. I also donate to the Early learning Nursery in Ghana Accra. Everything we do at Dr Shea is fair.