Subscription Service
WHAT ARE THE BENEFITS OF PURCHASING PRODUCTS BY SUBSCRIPTION?
Our subscription service has many benefits:
- Savings on your favorite product(s)
- Never miss out on your everyday organic essentials
- Free standard UK delivery
- Automated dispatch, saving you time on your skincare shopping
- You’re in control of your subscription and can cancel or change your subscription at any time
No, there is no limit and you can add up to five items per body butter and ten items per black soap.
You can also tailor the frequency that you receive different subscription products so that you never risk running out of your everyday essentials.
Our promotion codes cannot be used in conjunction with any other discounts. While promotion codes cannot be applied to subscription orders, all subscription products are discounted and we do not charge delivery for subscription order products.
By completing a subscription order, you authorize us to take a fixed, automated payment from your account. You will be notified of any upcoming payments via email and you can change the account that we take the payment from at any time. You can also change the frequency that we dispatch and charge for your subscription at any time.
Payment will be taken on the day that your subscription renews.
Please note, that if we are unable to take the automated payment, you will be contacted, and your subscription product(s)will not be dispatched until payment has been received. To ensure there is no break in your subscription please keep your bank details up to date. For help managing your subscription please contact info@drshea.co.uk or call 07403923493.
All subscription orders will be sent post. If you would like your order to be sent by priority next day delivery you will need to contact our customer care team before the day of your subscription renewal to pay the additional £6.99 for the express service.
Yes, as long as the recipient has a UK address you can gift a subscription. However, please note that the subscription can only be managed or canceled by the person that set up the subscription.
Gifted subscriptions can be amended or canceled at any time. For help amending a gifted subscription please contact info@drshea.co.uk or call 07403923493.
Unfortunately, our subscription service is only available for UK residents at present.
If stock shortages mean Dr Shea cannot fulfill your subscription on time, our customer care team will contact you with further information about the expected delivery date.
Your subscription can be canceled at any time. For help amending your subscription please contact info@drshea.co.uk or call 07403923493.
We aim to deliver all subscription products within 5 days of payment being taken. Your subscription products will be dispatched on a rolling basis, based on the delivery frequency that you selected. During peak packing periods delivery may take a little longer and we ask that you wait 10 days before contacting our customer care to trace your order. They can be contacted at info@drshea.co.uk or on 07403923493.
Our standard no quibble guarantee applies to all subscription orders. Find out more about our returns and exchange process here.
Your subscription can be canceled at any time before the day of your subscription renewal. Please note that if you cancel your subscription on the day of renewal your card will be charged and you will receive your subscription product. For help canceling your subscription please contact info@drshea.co.uk or call 07403923493.